Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on REI Reply's site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
   1. modify or copy the materials;
   2. use the materials for any commercial use , or for any public presentation (business or non-business);
   3. attempt to decompile or rebuild any product or material contained on REI Reply's site;
   4. remove any copyright or other restrictive documentations from the materials; or
   5. transfer the materials to someone else or even "mirror" the materials on other server.
2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by REI Reply whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

1. The materials on REI Reply's site are given "as is". REI Reply makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, REI Reply does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should REI Reply or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on REI Reply's Internet webpage, regardless of the possibility that REI Reply or a REI Reply approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don't permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on REI Reply's site could incorporate typographical, or photographic mistakes. REI Reply does not warrant that any of the materials on its site are exact, finished, or current. REI Reply may roll out improvements to the materials contained on its site whenever without notification. REI Reply does not, then again, make any dedication to update the materials.

6. Links

REI Reply has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by REI Reply of the site. Utilization of any such connected site is at the user's own risk.

7. Site Terms of Use Modifications

REI Reply may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with REI Reply's site should be administered by the laws of the country of United States REI Reply State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Use of Third-Party Services (Including Twilio)

To deliver core features of the REI Reply platform, we integrate with trusted third-party services, including Twilio, for telecommunication functionality such as:

• Purchasing and managing phone numbers

• Sending and receiving SMS messages

• Making and receiving phone calls

By using our platform, you acknowledge and agree that certain usage data—such as message content, phone numbers, call logs, and delivery status—may be transmitted through and processed by Twilio in accordance with their Privacy Policy.

We do not sell or share this data beyond what is necessary to provide the services you have requested.

Twilio acts as a data processor on our behalf, and your use of these features constitutes consent for us to transmit necessary data through their secure systems.

Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
• We will just hold individual data the length of essential for the satisfaction of those reasons.
• We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
• Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
• We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
• We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

REFUND POLICY

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read the service description before making a purchase.  Again there are NO refunds for REI Reply but you are able to cancel your subscription at anytime by going to www.reireply.com/support and sending us a ticket requesting cancellation.  There are no contracts or commitments, you can cancel your REI Reply account at any time.  Please visit our refund policy page for further information. https://www.reireply.com/refundpolicy

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

support@reireply.com or go to www.reireply.com/support and create a support ticket

This document was last updated on June 1, 2025